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FAQ

FAQ

Article

Welcome to our product FAQ! This section answers the most common questions to help you quickly find the information you need before making a purchase. Whether you want to learn more about sizes, materials, or product availability, you’ve come to the right place. We’ve created this FAQ to make your shopping experience simpler and more enjoyable. Explore the answers below for specific details about our products so you can make your decision with confidence.

  • How do I choose the right size for an item?

    You can consult the size guide available on each product page. If you have any questions, please feel free to contact our customer service team at the following email address: lingerie-bain@idylle.fr.

  • How can I tell if an item is in stock?

    Inventory is updated in real time. If an item is available, the "Add to Cart" button will appear on the item's page. If it is out of stock, a message will appear stating "Out of stock."

  • Do the colors of the items match the photos?

    We strive to display the colors of our products as accurately as possible, but there may be variations depending on your screen resolution.

  • Do you offer eco-friendly products?

    We strive to select our raw materials as carefully as possible; we pay close attention to where our fabrics come from and how they are manufactured.

  • Can I be notified when an item is back in stock?

    Yes, you can sign up for notifications on the product page. You'll receive an e-mail as soon as the item is back in stock.

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